# Jira: Automation limits are incorrect for some Cloud customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-05 12:43 UTC · Resolved: 2024-11-06 08:46 UTC · Duration: 20 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/hcr9n10xyvbf](https://jira-software.status.atlassian.com/incidents/hcr9n10xyvbf)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-11-06 08:46 UTC: Between 04/Nov/24 11:30 PM UTC to 05/Nov/24 10:47 AM UTC, we experienced problems with the automation limits for some Cloud customers for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/hcr9n10xyvbf · Markdown: https://rewindex.com/company/jira/incidents/hcr9n10xyvbf.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/hcr9n10xyvbf · Generated 2026-10-18T09:59:44.903Z