# Jira: Jira Software, Jira Service Management and Jira Work Management is unavailable to some customers

> Jira status incident “Jira Software, Jira Service Management and Jira Work Management is unavailable to some customers” on 2021-10-19: impact none (vendor’s label), 6 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b
Last updated: 2021-10-19T23:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-19 23:32 UTC · Resolved: 2021-10-19 23:38 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/g5sp3y1v9j5b](https://jira-software.status.atlassian.com/incidents/g5sp3y1v9j5b)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-10-19 23:38 UTC: Between 9:50 pm UTC to 11:36 pm UTC, we experienced a partial outage for Jira Work Management, Jira Service Management, and Jira Software to a small group of customers. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2021-10-19 23:32 UTC, resolved after 6 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b
- Citation: Jira, “Jira Software, Jira Service Management and Jira Work Management is unavailable to some customers” (2021-10-19 23:32 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b (CC BY 4.0).
- Markdown link: `[Jira: Jira Software, Jira Service Management and Jira Work Management is unavailable to some customers (2021-10-19)](https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b)`


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Canonical: https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b · Markdown: https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/g5sp3y1v9j5b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:45:31.968Z