# Jira: Degraded Performance in JIRA and Confluence Cloud

> Jira status incident “Degraded Performance in JIRA and Confluence Cloud” on 2023-11-09: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/fc3khdmt7jj8
Last updated: 2023-11-09T02:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-09 00:09 UTC · Resolved: 2023-11-09 02:36 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/fc3khdmt7jj8](https://jira-software.status.atlassian.com/incidents/fc3khdmt7jj8)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-11-09 02:36 UTC: Between 22:25 UTC to 23:26 UTC, we encountered a problem with degraded performance for JIRA Software, JIRA Service Management, JIRA Work Management Cloud and Confluence customers. We have mitigated and identified the root cause. The service is now operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2023-11-09 00:09 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/fc3khdmt7jj8
- Citation: Jira, “Degraded Performance in JIRA and Confluence Cloud” (2023-11-09 00:09 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/fc3khdmt7jj8 (CC BY 4.0).
- Markdown link: `[Jira: Degraded Performance in JIRA and Confluence Cloud (2023-11-09)](https://rewindex.com/company/jira/incidents/fc3khdmt7jj8)`


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Canonical: https://rewindex.com/company/jira/incidents/fc3khdmt7jj8 · Markdown: https://rewindex.com/company/jira/incidents/fc3khdmt7jj8.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/fc3khdmt7jj8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:31:55.943Z