# Jira: Jira Cloud products experiencing elevated error rates for cloud customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-22 13:08 UTC · Resolved: 2021-12-22 15:45 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/cn5ylprqyd8l](https://jira-software.status.atlassian.com/incidents/cn5ylprqyd8l)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-12-22 15:45 UTC: Between 12:35 UTC to 14:50 UTC, we experienced elevated error rates for some operations. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/cn5ylprqyd8l · Markdown: https://rewindex.com/company/jira/incidents/cn5ylprqyd8l.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/cn5ylprqyd8l · Generated 2026-10-18T12:36:23.526Z