# Jira: Users may experience performance degradation when loading the issue view

> Jira status incident “Users may experience performance degradation when loading the issue view” on 2025-03-18: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/c9d7dh9rny5v
Last updated: 2025-03-18T16:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-18 16:24 UTC · Resolved: 2025-03-18 16:42 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/c9d7dh9rny5v](https://jira-software.status.atlassian.com/incidents/c9d7dh9rny5v)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-03-18 16:42 UTC: Between 14:22 UTC to 16:41 UTC, we experienced performance degradation for Jira Service Management and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2025-03-18 16:24 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/c9d7dh9rny5v
- Citation: Jira, “Users may experience performance degradation when loading the issue view” (2025-03-18 16:24 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/c9d7dh9rny5v (CC BY 4.0).
- Markdown link: `[Jira: Users may experience performance degradation when loading the issue view (2025-03-18)](https://rewindex.com/company/jira/incidents/c9d7dh9rny5v)`


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Canonical: https://rewindex.com/company/jira/incidents/c9d7dh9rny5v · Markdown: https://rewindex.com/company/jira/incidents/c9d7dh9rny5v.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/c9d7dh9rny5v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:21:07.310Z