# Jira: Multiple products experiencing elevated error rates for cloud customers

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-12-07 18:25 UTC · Resolved: 2021-12-08 01:55 UTC · Duration: 7.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/c7r8fv9f74mj](https://jira-software.status.atlassian.com/incidents/c7r8fv9f74mj)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-12-08 01:55 UTC: Between 2021/12/07 17:40 UTC to 2021/12/08 12:45 UTC, we experienced elevated error rates for some operations. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/jira/incidents/c7r8fv9f74mj · Markdown: https://rewindex.com/company/jira/incidents/c7r8fv9f74mj.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/c7r8fv9f74mj · Generated 2026-10-18T11:29:26.995Z