# Jira: Some users experiencing 'Something went wrong error' message in Jira and JSM

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-27 03:00 UTC · Resolved: 2025-10-27 03:23 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/c3760dps7tcl](https://jira-software.status.atlassian.com/incidents/c3760dps7tcl)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-10-27 03:23 UTC: Our team identified a problematic feature release that was causing the 'something went wrong' errors to appear within Jira and Jira Service Management. We disabled the feature that was causing this issue and normal services within Jira and Jira Service Management are now fully restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/c3760dps7tcl · Markdown: https://rewindex.com/company/jira/incidents/c3760dps7tcl.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/c3760dps7tcl · Generated 2026-10-18T11:34:20.517Z