# Jira: Errors when deactivating managed accounts for Atlassian Access customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-19 05:52 UTC · Resolved: 2022-12-19 07:55 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/9llfh7vchqp5](https://jira-software.status.atlassian.com/incidents/9llfh7vchqp5)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-12-19 07:55 UTC: Between 3:35 to 7:10 UTC, we experienced a Billing and Provisioning issue for Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, and Atlassian Access. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/9llfh7vchqp5 · Markdown: https://rewindex.com/company/jira/incidents/9llfh7vchqp5.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/9llfh7vchqp5 · Generated 2026-10-18T12:34:55.877Z