# Jira: Something went wrong error in Jira

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-07 06:26 UTC · Resolved: 2024-10-07 09:19 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/9kvjw6snfqrw](https://jira-software.status.atlassian.com/incidents/9kvjw6snfqrw)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-10-07 09:19 UTC: We have identified that the issue is related to a recent update on the Brave browser (https://brave.com/latest/), which is causing some cookie-related problems for users. As a temporary workaround, we recommend using one of our supported browsers: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/. We understand that many users prefer Brave, and our engineering team will continue to investigate this issue and work towards a resolution on a best-effort basis.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/9kvjw6snfqrw · Markdown: https://rewindex.com/company/jira/incidents/9kvjw6snfqrw.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/9kvjw6snfqrw · Generated 2026-10-18T09:45:56.106Z