# Jira: Delay for newly created fields availability and usage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-12-23 03:16 UTC · Resolved: 2020-12-23 14:10 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/8fn8ykv1c972](https://jira-software.status.atlassian.com/incidents/8fn8ykv1c972)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-12-23 14:10 UTC: Between 17-Dec-20 2:00 AM UTC to 23-Dec-20 11:40 AM UTC, we experienced an issue with newly created Jira fields behaviour, that was impacting some Jira cloud customers. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/jira/incidents/8fn8ykv1c972 · Markdown: https://rewindex.com/company/jira/incidents/8fn8ykv1c972.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/8fn8ykv1c972 · Generated 2026-10-18T09:45:49.271Z