# Jira: Editor on description field and comment are not working

> Jira status incident “Editor on description field and comment are not working” on 2024-12-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/82l7sgjtml79
Last updated: 2024-12-19T06:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-19 06:06 UTC · Resolved: 2024-12-19 06:06 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/82l7sgjtml79](https://jira-software.status.atlassian.com/incidents/82l7sgjtml79)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-12-19 06:06 UTC: Between 19-Dec 03:38 UTC and 05:38 UTC, some customers were unable to edit or see the description for specific issue type bug. The editor wasn't visible when trying to add new comments. This has now been mitigated and we've seen recovery. Services are now back to normal operations.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2024-12-19 06:06 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/82l7sgjtml79
- Citation: Jira, “Editor on description field and comment are not working” (2024-12-19 06:06 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/82l7sgjtml79 (CC BY 4.0).
- Markdown link: `[Jira: Editor on description field and comment are not working (2024-12-19)](https://rewindex.com/company/jira/incidents/82l7sgjtml79)`


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Canonical: https://rewindex.com/company/jira/incidents/82l7sgjtml79 · Markdown: https://rewindex.com/company/jira/incidents/82l7sgjtml79.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/82l7sgjtml79 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:59:42.839Z