# Jira: Some customers aren't receiving email notification when exporting users from User Management

> Jira status incident “Some customers aren't receiving email notification when exporting users from User Management” on 2023-12-01: impact none (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/7rmr3srrgn7d
Last updated: 2023-12-05T18:34:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-01 01:24 UTC · Resolved: 2023-12-05 18:34 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/7rmr3srrgn7d](https://jira-software.status.atlassian.com/incidents/7rmr3srrgn7d)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-12-05 18:34 UTC: We have not observed any further complaints of this issue and believe the matter is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2023-12-01 01:24 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/7rmr3srrgn7d
- Citation: Jira, “Some customers aren't receiving email notification when exporting users from User Management” (2023-12-01 01:24 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/7rmr3srrgn7d (CC BY 4.0).
- Markdown link: `[Jira: Some customers aren't receiving email notification when exporting users from User Management (2023-12-01)](https://rewindex.com/company/jira/incidents/7rmr3srrgn7d)`


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Canonical: https://rewindex.com/company/jira/incidents/7rmr3srrgn7d · Markdown: https://rewindex.com/company/jira/incidents/7rmr3srrgn7d.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/7rmr3srrgn7d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:58:37.085Z