# Jira: Automation for Jira email address handling failures

> Jira status incident “Automation for Jira email address handling failures” on 2024-02-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/7qzjj0yy5tp7
Last updated: 2024-02-02T08:53:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-02-02 08:53 UTC · Resolved: 2024-02-02 08:53 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/7qzjj0yy5tp7](https://jira-software.status.atlassian.com/incidents/7qzjj0yy5tp7)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-02-02 08:53 UTC: Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart values, which resulted in rule executions failing for some customers using Automation for Jira - JSW, JSM, JWM, JPD. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2024-02-02 08:53 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/7qzjj0yy5tp7
- Citation: Jira, “Automation for Jira email address handling failures” (2024-02-02 08:53 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/7qzjj0yy5tp7 (CC BY 4.0).
- Markdown link: `[Jira: Automation for Jira email address handling failures (2024-02-02)](https://rewindex.com/company/jira/incidents/7qzjj0yy5tp7)`


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Canonical: https://rewindex.com/company/jira/incidents/7qzjj0yy5tp7 · Markdown: https://rewindex.com/company/jira/incidents/7qzjj0yy5tp7.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/7qzjj0yy5tp7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:49:25.942Z