# Jira: Text fields not allowing users to type in text

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-05-14 01:01 UTC · Resolved: 2024-05-14 03:30 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/7c8832gjydnx](https://jira-software.status.atlassian.com/incidents/7c8832gjydnx)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-05-14 03:30 UTC: Between 2024-05-13 11:30 PM UTC and 2024-05-14 2:30 AM UTC, we experienced an issue with text fields that affected Jira Cloud customers. The issue has been resolved and the service is now operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/7c8832gjydnx · Markdown: https://rewindex.com/company/jira/incidents/7c8832gjydnx.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/7c8832gjydnx · Generated 2026-10-18T09:46:03.726Z