# Jira: View Remaining XX comments is missing and users are not able to load more comments.

> Jira status incident “View Remaining XX comments is missing and users are not able to load more comments.” on 2024-12-13: impact minor (vendor’s label), 10 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/6ydtl9d49719
Last updated: 2024-12-13T23:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-13 13:27 UTC · Resolved: 2024-12-13 23:49 UTC · Duration: 10 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/6ydtl9d49719](https://jira-software.status.atlassian.com/incidents/6ydtl9d49719)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-12-13 23:49 UTC: Between 08:30 UTC and 22:19 UTC, we experienced an issue that caused "View Remaining XX comments" not to load for Jira Service Management and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2024-12-13 13:27 UTC, resolved after 10 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/6ydtl9d49719
- Citation: Jira, “View Remaining XX comments is missing and users are not able to load more comments.” (2024-12-13 13:27 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/6ydtl9d49719 (CC BY 4.0).
- Markdown link: `[Jira: View Remaining XX comments is missing and users are not able to load more comments. (2024-12-13)](https://rewindex.com/company/jira/incidents/6ydtl9d49719)`


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Canonical: https://rewindex.com/company/jira/incidents/6ydtl9d49719 · Markdown: https://rewindex.com/company/jira/incidents/6ydtl9d49719.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/6ydtl9d49719 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:35.417Z