# Jira: Jira outage for some customers

> Jira status incident “Jira outage for some customers” on 2021-08-02: impact none (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/6558rwkbyslz
Last updated: 2021-08-02T15:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-02 14:10 UTC · Resolved: 2021-08-02 15:40 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/6558rwkbyslz](https://jira-software.status.atlassian.com/incidents/6558rwkbyslz)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-08-02 15:40 UTC: Between 1:02 PM UTC to 2:28 PM UTC, we experienced Jira Work Management, Jira Service Management, Jira Software, and Jira Align being unusable for some customers. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2021-08-02 14:10 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/6558rwkbyslz
- Citation: Jira, “Jira outage for some customers” (2021-08-02 14:10 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/6558rwkbyslz (CC BY 4.0).
- Markdown link: `[Jira: Jira outage for some customers (2021-08-02)](https://rewindex.com/company/jira/incidents/6558rwkbyslz)`


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Canonical: https://rewindex.com/company/jira/incidents/6558rwkbyslz · Markdown: https://rewindex.com/company/jira/incidents/6558rwkbyslz.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/6558rwkbyslz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:14.176Z