# Jira: Association to OpsGenie in Jira

> Jira status incident “Association to OpsGenie in Jira” on 2020-11-04: impact none (vendor’s label), 46 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/5wtbhhjkvc7d
Last updated: 2020-11-06T05:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-04 07:18 UTC · Resolved: 2020-11-06 05:14 UTC · Duration: 46 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/5wtbhhjkvc7d](https://jira-software.status.atlassian.com/incidents/5wtbhhjkvc7d)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-11-06 05:14 UTC: Between 2020-11-03 11:04 AM UTC to 2020-11-06 05:05 AM UTC, some customers experienced an issue related to Code and OpsGenie schedule features in Jira. The root cause was an error in a code path that caused configuration data to be deleted. We immediately deployed a fix to mitigate the issue and have verified that this will not happen again. The conditions that caused the bug have been addressed and we have restored all data that was erroneously deleted. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2020-11-04 07:18 UTC, resolved after 46 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/5wtbhhjkvc7d
- Citation: Jira, “Association to OpsGenie in Jira” (2020-11-04 07:18 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/5wtbhhjkvc7d (CC BY 4.0).
- Markdown link: `[Jira: Association to OpsGenie in Jira (2020-11-04)](https://rewindex.com/company/jira/incidents/5wtbhhjkvc7d)`


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Canonical: https://rewindex.com/company/jira/incidents/5wtbhhjkvc7d · Markdown: https://rewindex.com/company/jira/incidents/5wtbhhjkvc7d.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/5wtbhhjkvc7d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:23:41.369Z