# Jira: Premium functionality is unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-09-27 14:41 UTC · Resolved: 2021-09-27 16:04 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/5jzy1nsymdfs](https://jira-software.status.atlassian.com/incidents/5jzy1nsymdfs)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-09-27 16:04 UTC: Between 01:40 PM UTC to 3:20 PM UTC, we experienced an issue with Premium functionality for customers on premium subscription for Jira Software, Jira Service Management, and Confluence. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/5jzy1nsymdfs · Markdown: https://rewindex.com/company/jira/incidents/5jzy1nsymdfs.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/5jzy1nsymdfs · Generated 2026-10-18T11:47:35.087Z