# Jira: Jira Software was not loading or infrequently loading for select users in AP and EU regions

> Jira status incident “Jira Software was not loading or infrequently loading for select users in AP and EU regions” on 2023-12-13: impact minor (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/5jbxr9rtjzl5
Last updated: 2023-12-13T16:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-13 16:24 UTC · Resolved: 2023-12-13 16:34 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/5jbxr9rtjzl5](https://jira-software.status.atlassian.com/incidents/5jbxr9rtjzl5)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-12-13 16:34 UTC: 13-Dec-2023 12.30 PM UTC: Most customers have confirmed that they are no longer facing the issue, we will continue to monitor.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2023-12-13 16:24 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/5jbxr9rtjzl5
- Citation: Jira, “Jira Software was not loading or infrequently loading for select users in AP and EU regions” (2023-12-13 16:24 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/5jbxr9rtjzl5 (CC BY 4.0).
- Markdown link: `[Jira: Jira Software was not loading or infrequently loading for select users in AP and EU regions (2023-12-13)](https://rewindex.com/company/jira/incidents/5jbxr9rtjzl5)`


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Canonical: https://rewindex.com/company/jira/incidents/5jbxr9rtjzl5 · Markdown: https://rewindex.com/company/jira/incidents/5jbxr9rtjzl5.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/5jbxr9rtjzl5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:00.849Z