# Jira: Jira Cloud failing with Redux Devtools extension enabled

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-01-19 14:59 UTC · Resolved: 2022-01-20 05:05 UTC · Duration: 14 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/5j5754ghwmsl](https://jira-software.status.atlassian.com/incidents/5j5754ghwmsl)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-01-20 05:05 UTC: The version 3.0.5 of Redux Devtools has been published to the Chrome webstore and we've confirmed it mitigates the issue where classic Jira boards and backlogs were failing to load. We recommend users that are experiencing the issue to update the version in the Chrome extension page: chrome://extensions/?id=lmhkpmbekcpmknklioeibfkpmmfibljd

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/5j5754ghwmsl · Markdown: https://rewindex.com/company/jira/incidents/5j5754ghwmsl.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/5j5754ghwmsl · Generated 2026-10-18T09:43:59.151Z