# Jira: Degraded performance of Jira Automation rules

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-20 16:03 UTC · Resolved: 2026-07-20 17:23 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Purchasing & Licensing, Mobile, Marketplace, Automation for Jira, Create and edit, Signup, Viewing content, Administration, Search, Authentication and User Management, Notifications
- [Vendor status page: https://stspg.io/h0sf9n5zsp64](https://stspg.io/h0sf9n5zsp64)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **investigating** 2026-07-20 16:03 UTC: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.
- **identified** 2026-07-20 16:58 UTC: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions. We'll continue to share additional updates here as more information is available.
- **resolved** 2026-07-20 17:23 UTC: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.


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Canonical: https://rewindex.com/company/jira/incidents/4wxvsr6lwth5 · Markdown: https://rewindex.com/company/jira/incidents/4wxvsr6lwth5.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/4wxvsr6lwth5 · Generated 2026-10-18T12:39:29.181Z