# Jira: User search is currently operating in a degraded state in some regions

> Jira status incident “User search is currently operating in a degraded state in some regions” on 2020-01-22: impact minor (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9
Last updated: 2020-01-22T10:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-22 06:32 UTC · Resolved: 2020-01-22 10:32 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/3mf4hqn4bsm9](https://jira-software.status.atlassian.com/incidents/3mf4hqn4bsm9)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-01-22 10:32 UTC: Between 22nd Jan 02:00 UTC to 22nd Jan 10:30 UTC, we experienced user search operating in a degraded state in some regions for Jira Software. The issue has been resolved and the user search is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2020-01-22 06:32 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9
- Citation: Jira, “User search is currently operating in a degraded state in some regions” (2020-01-22 06:32 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9 (CC BY 4.0).
- Markdown link: `[Jira: User search is currently operating in a degraded state in some regions (2020-01-22)](https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9)`


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Canonical: https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9 · Markdown: https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/3mf4hqn4bsm9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:59:30.279Z