# Jira: Attachments on Jira Issues may not be downloading correctly

> Jira status incident “Attachments on Jira Issues may not be downloading correctly” on 2019-05-07: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/37qyptb43svr
Last updated: 2019-05-08T06:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-07 19:15 UTC · Resolved: 2019-05-08 06:54 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/37qyptb43svr](https://jira-software.status.atlassian.com/incidents/37qyptb43svr)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-05-08 06:54 UTC: All attachments in Jira and Confluence that were uploaded between 2019-05-07 00:00 UTC and 2019-05-07 20:20 UTC could not be downloaded with the correct filename. The issue was resolved at 2019-05-08 05:55 UTC and all attachments can now be downloaded correctly.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2019-05-07 19:15 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/37qyptb43svr
- Citation: Jira, “Attachments on Jira Issues may not be downloading correctly” (2019-05-07 19:15 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/37qyptb43svr (CC BY 4.0).
- Markdown link: `[Jira: Attachments on Jira Issues may not be downloading correctly (2019-05-07)](https://rewindex.com/company/jira/incidents/37qyptb43svr)`


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Canonical: https://rewindex.com/company/jira/incidents/37qyptb43svr · Markdown: https://rewindex.com/company/jira/incidents/37qyptb43svr.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/37qyptb43svr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:33:25.726Z