# Jira: User searches failing

> Jira status incident “User searches failing” on 2024-02-07: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/2y73ljyzdgz3
Last updated: 2024-02-07T17:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-02-07 16:40 UTC · Resolved: 2024-02-07 17:44 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/2y73ljyzdgz3](https://jira-software.status.atlassian.com/incidents/2y73ljyzdgz3)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-02-07 17:44 UTC: Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2024-02-07 16:40 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/2y73ljyzdgz3
- Citation: Jira, “User searches failing” (2024-02-07 16:40 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/2y73ljyzdgz3 (CC BY 4.0).
- Markdown link: `[Jira: User searches failing (2024-02-07)](https://rewindex.com/company/jira/incidents/2y73ljyzdgz3)`


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Canonical: https://rewindex.com/company/jira/incidents/2y73ljyzdgz3 · Markdown: https://rewindex.com/company/jira/incidents/2y73ljyzdgz3.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/2y73ljyzdgz3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:18:32.737Z