# Jira: Unable to rank issues by drag and drop in backlog

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-30 00:46 UTC · Resolved: 2023-05-30 03:07 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/2wywflq010m9](https://jira-software.status.atlassian.com/incidents/2wywflq010m9)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-05-30 03:07 UTC: Between 29/May/23 11:50 PM UTC to 30/May/23 01:19 AM UTC, we experienced drag and drop in the backlog to rank issues for Jira Software Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/2wywflq010m9 · Markdown: https://rewindex.com/company/jira/incidents/2wywflq010m9.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/2wywflq010m9 · Generated 2026-10-18T09:53:36.504Z