# Jira: Jira personal settings page is not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-11-16 10:41 UTC · Resolved: 2021-11-16 11:40 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/26c9spky68bv](https://jira-software.status.atlassian.com/incidents/26c9spky68bv)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-11-16 11:40 UTC: Between 15 Nov 2021 23:00 UTC to 16 Nov 2021 11:20 UTC, cloud customers were experiencing issues with personal settings page for Jira Software, Jira Service Management, and Jira Work Management. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/26c9spky68bv · Markdown: https://rewindex.com/company/jira/incidents/26c9spky68bv.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/26c9spky68bv · Generated 2026-10-18T12:35:56.389Z