# Jira: Xray Testing board fails to load

> Jira status incident “Xray Testing board fails to load” on 2025-09-16: impact minor (vendor’s label), 5.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/12t72qx5zmv7
Last updated: 2025-09-16T15:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-16 09:51 UTC · Resolved: 2025-09-16 15:17 UTC · Duration: 5.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/12t72qx5zmv7](https://jira-software.status.atlassian.com/incidents/12t72qx5zmv7)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-09-16 15:17 UTC: Xray team after deep dive on their end have confirmed to Atlassian that the cause of the this issue is at their end and they are working on fixing the same. With this update from Xray team, Atlassian is considering this issue closed since there is no issue at Atlassian end.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2025-09-16 09:51 UTC, resolved after 5.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/12t72qx5zmv7
- Citation: Jira, “Xray Testing board fails to load” (2025-09-16 09:51 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/12t72qx5zmv7 (CC BY 4.0).
- Markdown link: `[Jira: Xray Testing board fails to load (2025-09-16)](https://rewindex.com/company/jira/incidents/12t72qx5zmv7)`


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Canonical: https://rewindex.com/company/jira/incidents/12t72qx5zmv7 · Markdown: https://rewindex.com/company/jira/incidents/12t72qx5zmv7.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/12t72qx5zmv7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:36:00.162Z