# Jira: Unable to rank issues by drag and drop in backlog

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-29 01:26 UTC · Resolved: 2023-05-29 05:59 UTC · Duration: 4.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/0xf111gqp3n7](https://jira-software.status.atlassian.com/incidents/0xf111gqp3n7)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-05-29 05:59 UTC: Between 26/May/23 02:27 UTC to 29/May/23 04:58 UTC, we experienced an issue with drag and drop to rank issues in backlog view for Jira Software Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/0xf111gqp3n7 · Markdown: https://rewindex.com/company/jira/incidents/0xf111gqp3n7.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/0xf111gqp3n7 · Generated 2026-10-18T09:59:46.743Z