# Jira in May 2024: incidents, uptime and changes

> Jira in May 2024: 7 incidents on its status page (3 major or critical), 99.17% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 1
- By vendor impact label: critical 2, major 1, minor 1, none 3
- Uptime (vendor-reported): 99.17% free of major/critical incidents, 99.01% free of any incident; outage time 6 h 8 min, incident time 7 h 21 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/jira/2024/04.md) · Next: [June 2024](https://rewindex.com/company/jira/2024/06.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Text fields not allowing users to type in text](https://rewindex.com/company/jira/incidents/7c8832gjydnx.md) | critical | 2024-05-14 01:01 UTC | 2024-05-14 03:30 UTC | 2.5 h | resolved |
| [Recurrence of text fields not allowing users to type in text](https://rewindex.com/company/jira/incidents/h6rv80btf5x0.md) | critical | 2024-05-15 03:53 UTC | 2024-05-15 04:44 UTC | 51 min | resolved |
| [Some enterprise customers are unable to create new sites](https://rewindex.com/company/jira/incidents/vt3n0fl2lgg9.md) | major | 2024-05-08 07:11 UTC | 2024-05-08 09:59 UTC | 2.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degradation for Image Preview Generation](https://rewindex.com/company/jira/incidents/7ltnhf7238vx.md) | none | 2024-05-06 11:00 UTC | 2024-05-06 11:00 UTC | 0 min | resolved |
| [Some enterprise customers are unable to create new sites](https://rewindex.com/company/jira/incidents/vt3n0fl2lgg9.md) | major | 2024-05-08 07:11 UTC | 2024-05-08 09:59 UTC | 2.8 h | resolved |
| [Automation rules not triggered](https://rewindex.com/company/jira/incidents/rch4fv3g7r2f.md) | minor | 2024-05-10 08:31 UTC | 2024-05-10 09:44 UTC | 1.2 h | resolved |
| [Text fields not allowing users to type in text](https://rewindex.com/company/jira/incidents/7c8832gjydnx.md) | critical | 2024-05-14 01:01 UTC | 2024-05-14 03:30 UTC | 2.5 h | resolved |
| [Recurrence of text fields not allowing users to type in text](https://rewindex.com/company/jira/incidents/h6rv80btf5x0.md) | critical | 2024-05-15 03:53 UTC | 2024-05-15 04:44 UTC | 51 min | resolved |
| [Microsoft mail client is failing the authentication on Jira Mail Handlers](https://rewindex.com/company/jira/incidents/fptk68l4k723.md) | none | 2024-05-21 20:25 UTC | 2024-05-22 10:12 UTC | 14 h | resolved |
| [Intermittent problem with issue search and saved filters](https://rewindex.com/company/jira/incidents/qj2jrt6qc3p1.md) | none | 2024-05-30 07:37 UTC | 2024-05-30 08:25 UTC | 48 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Potential Service Interruption (Brazil Only)](https://rewindex.com/company/jira/incidents/yz095h8vnvj8.md) | maintenance | 2024-05-11 00:00 UTC | 2024-05-23 16:01 UTC | 13 d | resolved |

## Cite this

Jira posted 7 status incidents in May 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2024/05
- Citation: Jira, “Jira in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2024/05 (CC BY 4.0).
- Markdown link: `[Jira: Jira in May 2024 (2024-05-01)](https://rewindex.com/company/jira/2024/05)`


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Canonical: https://rewindex.com/company/jira/2024/05 · Markdown: https://rewindex.com/company/jira/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:57.908Z