# Jira in January 2024: incidents, uptime and changes

> Jira in January 2024: 7 incidents on its status page (2 major or critical), 96.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 3, none 2
- Uptime (vendor-reported): 96.71% free of major/critical incidents, 86.89% free of any incident; outage time 24 h 26 min, incident time 4.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/jira/2023/12.md) · Next: [February 2024](https://rewindex.com/company/jira/2024/02.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Jira Family is unavailable across shards](https://rewindex.com/company/jira/incidents/z9kvvpkbngws.md) | critical | 2024-01-18 08:35 UTC | 2024-01-18 15:56 UTC | 7.3 h | resolved |
| [High number of sandboxes being suspended](https://rewindex.com/company/jira/incidents/mcd7bb7rz0pg.md) | major | 2024-01-23 14:24 UTC | 2024-01-24 07:29 UTC | 17 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/jira/incidents/pvspgnd0rfj3.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | 3 d | resolved |
| [The limited number of Jira sites were not receiving comment\_updated webhooks](https://rewindex.com/company/jira/incidents/6dz1s8nfbkln.md) | minor | 2024-01-10 23:00 UTC | 2024-01-10 23:00 UTC | 0 min | resolved |
| [Outage in Atlassian Intelligence functionality in multiple products](https://rewindex.com/company/jira/incidents/7d01y77z522r.md) | none | 2024-01-15 00:31 UTC | 2024-01-15 01:00 UTC | 29 min | resolved |
| [Jira Family is unavailable across shards](https://rewindex.com/company/jira/incidents/z9kvvpkbngws.md) | critical | 2024-01-18 08:35 UTC | 2024-01-18 15:56 UTC | 7.3 h | resolved |
| [Perfomance degradation for Jira instances affecting small cohort of customers](https://rewindex.com/company/jira/incidents/qgkhbd45spzq.md) | minor | 2024-01-22 18:13 UTC | 2024-01-23 00:07 UTC | 5.9 h | resolved |
| [High number of sandboxes being suspended](https://rewindex.com/company/jira/incidents/mcd7bb7rz0pg.md) | major | 2024-01-23 14:24 UTC | 2024-01-24 07:29 UTC | 17 h | resolved |
| [Performance degradation for Forge app invocations](https://rewindex.com/company/jira/incidents/9tw1r91bkv6t.md) | none | 2024-01-31 06:03 UTC | 2024-01-31 06:03 UTC | 0 min | resolved |

## Cite this

Jira posted 7 status incidents in January 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2024/01
- Citation: Jira, “Jira in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2024/01 (CC BY 4.0).
- Markdown link: `[Jira: Jira in January 2024 (2024-01-01)](https://rewindex.com/company/jira/2024/01)`


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Canonical: https://rewindex.com/company/jira/2024/01 · Markdown: https://rewindex.com/company/jira/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:47.871Z