# Jira in September 2021: incidents, uptime and changes

> Jira in September 2021: 7 incidents on its status page (3 major or critical), 98.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 1
- By vendor impact label: critical 1, major 2, minor 4
- Uptime (vendor-reported): 98.59% free of major/critical incidents, 72.34% free of any incident; outage time 10 h 7 min, incident time 8.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/jira/2021/08.md) · Next: [October 2021](https://rewindex.com/company/jira/2021/10.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Premium functionality is unavailable](https://rewindex.com/company/jira/incidents/5jzy1nsymdfs.md) | critical | 2021-09-27 14:41 UTC | 2021-09-27 16:04 UTC | 1.4 h | resolved |
| [Provisioning of new instances is failing](https://rewindex.com/company/jira/incidents/rv1d3fh05r2q.md) | major | 2021-09-07 22:59 UTC | 2021-09-08 05:20 UTC | 6.3 h | resolved |
| [Unable to load Boards and Backlog](https://rewindex.com/company/jira/incidents/h8zq0z6sz00g.md) | major | 2021-09-20 09:17 UTC | 2021-09-20 11:40 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Provisioning of new instances is failing](https://rewindex.com/company/jira/incidents/rv1d3fh05r2q.md) | major | 2021-09-07 22:59 UTC | 2021-09-08 05:20 UTC | 6.3 h | resolved |
| [Degraded performance on Chrome 92 Windows with Crowdstrike agent](https://rewindex.com/company/jira/incidents/wh79x080brvq.md) | minor | 2021-09-10 03:38 UTC | 2021-09-23 02:05 UTC | 13 d | resolved |
| [Outlook users not receiving emails from Jira products](https://rewindex.com/company/jira/incidents/t2j8cg07yj15.md) | minor | 2021-09-15 19:38 UTC | 2021-09-16 03:08 UTC | 7.5 h | resolved |
| [Unable to load Boards and Backlog](https://rewindex.com/company/jira/incidents/h8zq0z6sz00g.md) | major | 2021-09-20 09:17 UTC | 2021-09-20 11:40 UTC | 2.4 h | resolved |
| [Jira Cloud performance degraded](https://rewindex.com/company/jira/incidents/g5r6k4txmws5.md) | minor | 2021-09-21 18:42 UTC | 2021-09-22 06:40 UTC | 12 h | resolved |
| [Jira Cloud performance degraded across all browsers](https://rewindex.com/company/jira/incidents/dbdbdfz9t0hs.md) | minor | 2021-09-22 14:44 UTC | 2021-09-22 23:47 UTC | 9.1 h | resolved |
| [Premium functionality is unavailable](https://rewindex.com/company/jira/incidents/5jzy1nsymdfs.md) | critical | 2021-09-27 14:41 UTC | 2021-09-27 16:04 UTC | 1.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Jira Cloud Software database maintenance](https://rewindex.com/company/jira/incidents/hnbjvn0pf49f.md) | maintenance | 2021-09-26 22:00 UTC | 2021-09-26 23:00 UTC | 1.0 h | resolved |

## Cite this

Jira posted 7 status incidents in September 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2021/09
- Citation: Jira, “Jira in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2021/09 (CC BY 4.0).
- Markdown link: `[Jira: Jira in September 2021 (2021-09-01)](https://rewindex.com/company/jira/2021/09)`


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Canonical: https://rewindex.com/company/jira/2021/09 · Markdown: https://rewindex.com/company/jira/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:32.936Z