# Jira in January 2021: incidents, uptime and changes

> Jira in January 2021: 5 incidents on its status page (3 major or critical), 98.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 1
- By vendor impact label: major 3, none 2
- Uptime (vendor-reported): 98.87% free of major/critical incidents, 98.87% free of any incident; outage time 8 h 23 min, incident time 8 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/jira/2020/12.md) · Next: [February 2021](https://rewindex.com/company/jira/2021/02.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Email notifications are not being sent to users for Jira Software](https://rewindex.com/company/jira/incidents/yfw59qbgb0qf.md) | major | 2021-01-05 08:02 UTC | 2021-01-05 11:19 UTC | 3.3 h | resolved |
| [It is not possible to create Jira issues](https://rewindex.com/company/jira/incidents/pms2l59vcq6q.md) | major | 2021-01-22 03:24 UTC | 2021-01-22 04:20 UTC | 56 min | resolved |
| [Unable to view/edit fields or info in tabs via new issue view](https://rewindex.com/company/jira/incidents/fzmxqmq4fvry.md) | major | 2021-01-27 02:05 UTC | 2021-01-27 06:15 UTC | 4.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Email notifications are not being sent to users for Jira Software](https://rewindex.com/company/jira/incidents/yfw59qbgb0qf.md) | major | 2021-01-05 08:02 UTC | 2021-01-05 11:19 UTC | 3.3 h | resolved |
| [Partial database outage in US region](https://rewindex.com/company/jira/incidents/wm7h45bp2xbv.md) | none | 2021-01-19 16:34 UTC | 2021-01-19 16:34 UTC | 0 min | resolved |
| [It is not possible to create Jira issues](https://rewindex.com/company/jira/incidents/pms2l59vcq6q.md) | major | 2021-01-22 03:24 UTC | 2021-01-22 04:20 UTC | 56 min | resolved |
| [Unable to view/edit fields or info in tabs via new issue view](https://rewindex.com/company/jira/incidents/fzmxqmq4fvry.md) | major | 2021-01-27 02:05 UTC | 2021-01-27 06:15 UTC | 4.2 h | resolved |
| [New signups failing to process](https://rewindex.com/company/jira/incidents/qp59wh5k77qy.md) | none | 2021-01-29 05:04 UTC | 2021-01-29 05:04 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on media storage partially affecting content access and creation](https://rewindex.com/company/jira/incidents/mtxrjhlnm6y1.md) | maintenance | 2021-01-31 21:00 UTC | 2021-01-31 22:00 UTC | 1.0 h | resolved |

## Cite this

Jira posted 5 status incidents in January 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2021/01
- Citation: Jira, “Jira in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2021/01 (CC BY 4.0).
- Markdown link: `[Jira: Jira in January 2021 (2021-01-01)](https://rewindex.com/company/jira/2021/01)`


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Canonical: https://rewindex.com/company/jira/2021/01 · Markdown: https://rewindex.com/company/jira/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:51.805Z