# Jira in April 2020: incidents, uptime and changes

> Jira in April 2020: 3 incidents on its status page (1 major or critical), 97.21% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 1
- Uptime (vendor-reported): 97.21% free of major/critical incidents, 96.81% free of any incident; outage time 20 h 1 min, incident time 22 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/jira/2020/03.md) · Next: [May 2020](https://rewindex.com/company/jira/2020/05.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors for some users when attempting to create issues](https://rewindex.com/company/jira/incidents/kys3pmsb6k6l.md) | major | 2020-04-08 19:59 UTC | 2020-04-09 16:00 UTC | 20 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors for some users when attempting to create issues](https://rewindex.com/company/jira/incidents/kys3pmsb6k6l.md) | major | 2020-04-08 19:59 UTC | 2020-04-09 16:00 UTC | 20 h | resolved |
| [Experienced failures on view pages on Jira Core, Jira Software and Jira Service Desk](https://rewindex.com/company/jira/incidents/n7f3vsprjk12.md) | none | 2020-04-17 03:46 UTC | 2020-04-17 04:28 UTC | 42 min | resolved |
| [Backlog is not loading on Jira Mobile app](https://rewindex.com/company/jira/incidents/zg45312j8zxz.md) | minor | 2020-04-28 04:21 UTC | 2020-04-28 07:17 UTC | 2.9 h | resolved |

## Cite this

Jira posted 3 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2020/04
- Citation: Jira, “Jira in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2020/04 (CC BY 4.0).
- Markdown link: `[Jira: Jira in April 2020 (2020-04-01)](https://rewindex.com/company/jira/2020/04)`


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Canonical: https://rewindex.com/company/jira/2020/04 · Markdown: https://rewindex.com/company/jira/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:49.821Z