# Jira in March 2020: incidents, uptime and changes

> Jira in March 2020: 3 incidents on its status page (2 major or critical), 98.01% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2020/03
Last updated: 2020-04-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 98.01% free of major/critical incidents, 97.84% free of any incident; outage time 14 h 46 min, incident time 16 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2020](https://rewindex.com/company/jira/2020/02.md) · Next: [April 2020](https://rewindex.com/company/jira/2020/04.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Jira instances are throwing 500 errors and cannot be accessed](https://rewindex.com/company/jira/incidents/wttcrl38152j.md) | major | 2020-03-01 07:11 UTC | 2020-03-01 11:04 UTC | 3.9 h | resolved |
| [Customer and User search is failing for some Atlassian Cloud instances.](https://rewindex.com/company/jira/incidents/3z8kxpdnk153.md) | major | 2020-03-09 03:49 UTC | 2020-03-09 14:42 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Jira instances are throwing 500 errors and cannot be accessed](https://rewindex.com/company/jira/incidents/wttcrl38152j.md) | major | 2020-03-01 07:11 UTC | 2020-03-01 11:04 UTC | 3.9 h | resolved |
| [Customer and User search is failing for some Atlassian Cloud instances.](https://rewindex.com/company/jira/incidents/3z8kxpdnk153.md) | major | 2020-03-09 03:49 UTC | 2020-03-09 14:42 UTC | 11 h | resolved |
| [No Jira or Confluence product connected to accounts](https://rewindex.com/company/jira/incidents/4rstk9lzhvvv.md) | minor | 2020-03-17 11:44 UTC | 2020-03-17 13:02 UTC | 1.3 h | resolved |

## Cite this

Jira posted 3 status incidents in March 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2020/03
- Citation: Jira, “Jira in March 2020” (2020-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2020/03 (CC BY 4.0).
- Markdown link: `[Jira: Jira in March 2020 (2020-03-01)](https://rewindex.com/company/jira/2020/03)`


---
Canonical: https://rewindex.com/company/jira/2020/03 · Markdown: https://rewindex.com/company/jira/2020/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:00:02.990Z