# Jira in August 2019: incidents, uptime and changes

> Jira in August 2019: 5 incidents on its status page (5 major or critical), 95.60% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2019/08
Last updated: 2025-10-21T23:45:32Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5
- Uptime (vendor-reported): 95.60% free of major/critical incidents, 95.60% free of any incident; outage time 32 h 40 min, incident time 32 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [July 2019](https://rewindex.com/company/jira/2019/07.md) · Next: [September 2019](https://rewindex.com/company/jira/2019/09.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent errors retrieving user details in Jira](https://rewindex.com/company/jira/incidents/mvpxzprry967.md) | major | 2019-08-01 15:20 UTC | 2019-08-02 14:52 UTC | 24 h | resolved |
| [Errors when accessing Jira Cloud](https://rewindex.com/company/jira/incidents/1vjxk04d4120.md) | major | 2019-08-12 18:29 UTC | 2019-08-12 19:35 UTC | 1.1 h | resolved |
| [Elevated API errors in EU Central (Frankfurt) region](https://rewindex.com/company/jira/incidents/1jtb5qyw7ntz.md) | major | 2019-08-23 09:24 UTC | 2019-08-23 12:49 UTC | 3.4 h | resolved |
| [Elevated API errors in US West  region](https://rewindex.com/company/jira/incidents/h0tv4f42hypw.md) | major | 2019-08-28 06:15 UTC | 2019-08-28 06:32 UTC | 17 min | resolved |
| [Some user avatars are missing for JSW Cloud users](https://rewindex.com/company/jira/incidents/jnygk8kr6f1t.md) | major | 2019-08-29 04:36 UTC | 2019-08-29 08:56 UTC | 4.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent errors retrieving user details in Jira](https://rewindex.com/company/jira/incidents/mvpxzprry967.md) | major | 2019-08-01 15:20 UTC | 2019-08-02 14:52 UTC | 24 h | resolved |
| [Errors when accessing Jira Cloud](https://rewindex.com/company/jira/incidents/1vjxk04d4120.md) | major | 2019-08-12 18:29 UTC | 2019-08-12 19:35 UTC | 1.1 h | resolved |
| [Elevated API errors in EU Central (Frankfurt) region](https://rewindex.com/company/jira/incidents/1jtb5qyw7ntz.md) | major | 2019-08-23 09:24 UTC | 2019-08-23 12:49 UTC | 3.4 h | resolved |
| [Elevated API errors in US West  region](https://rewindex.com/company/jira/incidents/h0tv4f42hypw.md) | major | 2019-08-28 06:15 UTC | 2019-08-28 06:32 UTC | 17 min | resolved |
| [Some user avatars are missing for JSW Cloud users](https://rewindex.com/company/jira/incidents/jnygk8kr6f1t.md) | major | 2019-08-29 04:36 UTC | 2019-08-29 08:56 UTC | 4.3 h | resolved |

## CVEs published

- [CVE-2019-11581](https://rewindex.com/cve/CVE-2019-11581.md) Atlassian Jira Server and Data Center Server-Side Template Injection Vulnerability (CVSS 9.8, CISA KEV), published 2019-08-09

## Cite this

Jira posted 5 status incidents in August 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2019/08
- Citation: Jira, “Jira in August 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2019/08 (CC BY 4.0).
- Markdown link: `[Jira: Jira in August 2019 (2019-08-01)](https://rewindex.com/company/jira/2019/08)`


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Canonical: https://rewindex.com/company/jira/2019/08 · Markdown: https://rewindex.com/company/jira/2019/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:14.857Z