# Jira in May 2019: incidents, uptime and changes > Jira in May 2019: 12 incidents on its status page (5 major or critical), 98.78% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages. Canonical: https://rewindex.com/company/jira/2019/05 Last updated: 2019-06-01T00:00:00Z - Incidents posted: 12 (major/critical: 5) · Maintenance: 3 - By vendor impact label: critical 2, major 3, minor 3, none 4 - Uptime (vendor-reported): 98.78% free of major/critical incidents, 96.62% free of any incident; outage time 9 h 3 min, incident time 25 h 7 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [April 2019](https://rewindex.com/company/jira/2019/04.md) · Next: [June 2019](https://rewindex.com/company/jira/2019/06.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Atlassian Cloud users experiencing outages](https://rewindex.com/company/jira/incidents/xzyt2j82ysk7.md) | critical | 2019-05-14 08:57 UTC | 2019-05-14 11:04 UTC | 2.1 h | resolved | | [Jira and Confluence Outage](https://rewindex.com/company/jira/incidents/pzwqfm0926zp.md) | critical | 2019-05-27 04:16 UTC | 2019-05-27 05:21 UTC | 1.1 h | resolved | | [Projects page in Jira Cloud not loading](https://rewindex.com/company/jira/incidents/zlgwvmdvr96j.md) | major | 2019-05-01 14:57 UTC | 2019-05-01 17:56 UTC | 3.0 h | resolved | | [Jira Users Receiving HTTP 500 Errors](https://rewindex.com/company/jira/incidents/htggrf3lpfm5.md) | major | 2019-05-10 14:10 UTC | 2019-05-10 14:36 UTC | 26 min | resolved | | [Jira Software Outage](https://rewindex.com/company/jira/incidents/wx5q0c0dzqyf.md) | major | 2019-05-29 15:27 UTC | 2019-05-29 17:53 UTC | 2.4 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Projects page in Jira Cloud not loading](https://rewindex.com/company/jira/incidents/zlgwvmdvr96j.md) | major | 2019-05-01 14:57 UTC | 2019-05-01 17:56 UTC | 3.0 h | resolved | | [Jira Cloud degraded performance](https://rewindex.com/company/jira/incidents/y5g6qhwx6487.md) | minor | 2019-05-06 16:16 UTC | 2019-05-06 16:57 UTC | 41 min | resolved | | [Attachments on Jira Issues may not be downloading correctly](https://rewindex.com/company/jira/incidents/37qyptb43svr.md) | minor | 2019-05-07 19:15 UTC | 2019-05-08 06:54 UTC | 12 h | resolved | | [Jira Users Receiving HTTP 500 Errors](https://rewindex.com/company/jira/incidents/htggrf3lpfm5.md) | major | 2019-05-10 14:10 UTC | 2019-05-10 14:36 UTC | 26 min | resolved | | [Atlassian Cloud users experiencing outages](https://rewindex.com/company/jira/incidents/xzyt2j82ysk7.md) | critical | 2019-05-14 08:57 UTC | 2019-05-14 11:04 UTC | 2.1 h | resolved | | [Jira Cloud users experiencing outages](https://rewindex.com/company/jira/incidents/630qnpxsndrm.md) | none | 2019-05-16 09:43 UTC | 2019-05-16 14:21 UTC | 4.6 h | resolved | | [Jira sidebar colour is not changing base on configuration](https://rewindex.com/company/jira/incidents/y5xcsvmrqtqw.md) | none | 2019-05-21 09:53 UTC | 2019-05-21 09:53 UTC | 0 min | resolved | | [Multiple Connect Apps currently broken](https://rewindex.com/company/jira/incidents/t4hf86p228n1.md) | none | 2019-05-21 13:28 UTC | 2019-05-21 14:23 UTC | 55 min | resolved | | [Jira Cloud Unavailable for Some Users](https://rewindex.com/company/jira/incidents/x492n0cf22vj.md) | none | 2019-05-21 15:38 UTC | 2019-05-21 16:16 UTC | 38 min | resolved | | [Delay with notifications for some Jira Cloud customers](https://rewindex.com/company/jira/incidents/8gf06ldw4fzq.md) | minor | 2019-05-24 18:54 UTC | 2019-05-24 20:25 UTC | 1.5 h | resolved | | [Jira and Confluence Outage](https://rewindex.com/company/jira/incidents/pzwqfm0926zp.md) | critical | 2019-05-27 04:16 UTC | 2019-05-27 05:21 UTC | 1.1 h | resolved | | [Jira Software Outage](https://rewindex.com/company/jira/incidents/wx5q0c0dzqyf.md) | major | 2019-05-29 15:27 UTC | 2019-05-29 17:53 UTC | 2.4 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Urgent Jira Cloud database maintenance in EU region](https://rewindex.com/company/jira/incidents/wl86clx3h4vp.md) | maintenance | 2019-05-17 02:50 UTC | 2019-05-17 03:50 UTC | 1.0 h | resolved | | [\[Scheduled\] Urgent Jira Cloud database maintenance](https://rewindex.com/company/jira/incidents/lkqdw5zrslk1.md) | maintenance | 2019-05-22 08:01 UTC | 2019-05-22 09:01 UTC | 1.0 h | resolved | | [\[Scheduled\] Urgent Jira Cloud database maintenance](https://rewindex.com/company/jira/incidents/l8f986p08y26.md) | maintenance | 2019-05-26 06:01 UTC | 2019-05-27 00:29 UTC | 18 h | resolved | ## Cite this Jira posted 12 status incidents in May 2019 (5 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/jira/2019/05 - Citation: Jira, “Jira in May 2019” (2019-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2019/05 (CC BY 4.0). - Markdown link: `[Jira: Jira in May 2019 (2019-05-01)](https://rewindex.com/company/jira/2019/05)` --- Canonical: https://rewindex.com/company/jira/2019/05 · Markdown: https://rewindex.com/company/jira/2019/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:59.736Z