# Jina AI: Service outage: s.jina.ai

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 12:30 UTC · Resolved: 2026-10-21 12:35 UTC · Duration: 5 min
- Updates: 2 · Affected components: Reader - s.jina.ai, s.jina.ai
- [Vendor status page: https://stspg.io/034pjsf9fbhk](https://stspg.io/034pjsf9fbhk)
- [Company: Jina AI](https://rewindex.com/company/jina-ai.md)

## Timeline of updates

- **investigating** 2026-10-21 12:30 UTC: Service s.jina.ai is experiencing issues. - Current P99 latency: 11399ms (baseline: 11399ms) - Current error rate: 47.62% (baseline: 47.62%) - Request count (5min): 210 - Region: us-central1 Status: Major Outage Reason: High error rate: 47.6% (threshold: 40%)
- **resolved** 2026-10-21 12:35 UTC: Status changed to partial\_outage. See new incident for details.

## Rewindex changes for this incident

- 2026-10-21 12:43 UTC: [Incident updated: Service outage: s.jina.ai](https://rewindex.com/change/r7bea23abee87a3.md)


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Canonical: https://rewindex.com/company/jina-ai/incidents/jfqgr67d5yjd · Markdown: https://rewindex.com/company/jina-ai/incidents/jfqgr67d5yjd.md · JSON: https://rewindex.com/api/v1/companies/jina-ai/incidents/jfqgr67d5yjd · Generated 2026-10-22T00:33:21.809Z