# Jina AI: Service outage: s.jina.ai

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 12:20 UTC · Resolved: 2026-10-21 12:25 UTC · Duration: 5 min
- Updates: 2 · Affected components: Reader - s.jina.ai, s.jina.ai
- [Vendor status page: https://stspg.io/b5bbxkyvrz1g](https://stspg.io/b5bbxkyvrz1g)
- [Company: Jina AI](https://rewindex.com/company/jina-ai.md)

## Timeline of updates

- **investigating** 2026-10-21 12:20 UTC: Service s.jina.ai is experiencing issues. - Current P99 latency: 15047ms (baseline: 15047ms) - Current error rate: 52.66% (baseline: 52.66%) - Request count (5min): 188 - Region: us-central1 Status: Major Outage Reason: High error rate: 52.7% (threshold: 40%)
- **resolved** 2026-10-21 12:25 UTC: Status changed to partial\_outage. See new incident for details.

## Rewindex changes for this incident

- 2026-10-21 12:33 UTC: [Incident updated: Service outage: s.jina.ai](https://rewindex.com/change/re407f4ea9b6356.md)


---
Canonical: https://rewindex.com/company/jina-ai/incidents/8zz1cb180cz8 · Markdown: https://rewindex.com/company/jina-ai/incidents/8zz1cb180cz8.md · JSON: https://rewindex.com/api/v1/companies/jina-ai/incidents/8zz1cb180cz8 · Generated 2026-10-22T00:34:24.198Z