# Jina AI: Service outage: jina-reranker-m0

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-23 16:25 UTC · Resolved: 2026-07-23 18:35 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.jina.ai/incidents/6npkkgzc7dt5](https://status.jina.ai/incidents/6npkkgzc7dt5)
- [Company: Jina AI](https://rewindex.com/company/jina-ai.md)

## Part of an outage event

- [Azure west us outage, Jul 23, 2026: 25 vendors, 26 incidents](https://rewindex.com/events/2026-07-23-azure-west-us)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +1 h 20 min vs the first vendor naming Azure)

```mermaid
flowchart LR
  root["Azure west us<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 1 blamed Azure<br/>JFrog, Optimizely"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>2 vendors, 2 blamed Azure<br/>Wiz, Sumo Logic"]:::blames
  root --> h4
  later["Later<br/>1 vendor<br/>Contentstack"]:::names
  root --> later
  me["Jina AI (this incident)<br/>posted +1 h 20 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2026-07-23 18:35 UTC: Service has recovered. Error rate: 0.00%

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/jina-ai/incidents/6npkkgzc7dt5 · Markdown: https://rewindex.com/company/jina-ai/incidents/6npkkgzc7dt5.md · JSON: https://rewindex.com/api/v1/companies/jina-ai/incidents/6npkkgzc7dt5 · Generated 2026-10-19T23:18:10.483Z