# Jina AI: Service outage: s.jina.ai

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 12:10 UTC · Resolved: 2026-10-21 12:15 UTC · Duration: 5 min
- Updates: 2 · Affected components: Reader - s.jina.ai, s.jina.ai
- [Vendor status page: https://stspg.io/j1v48z93nmby](https://stspg.io/j1v48z93nmby)
- [Company: Jina AI](https://rewindex.com/company/jina-ai.md)

## Timeline of updates

- **investigating** 2026-10-21 12:10 UTC: Service s.jina.ai is experiencing issues. - Current P99 latency: 10898ms (baseline: 10898ms) - Current error rate: 43.53% (baseline: 43.53%) - Request count (5min): 255 - Region: us-central1 Status: Major Outage Reason: High error rate: 43.5% (threshold: 40%)
- **resolved** 2026-10-21 12:15 UTC: Status changed to partial\_outage. See new incident for details.

## Rewindex changes for this incident

- 2026-10-21 12:23 UTC: [Incident updated: Service outage: s.jina.ai](https://rewindex.com/change/r7841b225ea8f83.md)


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Canonical: https://rewindex.com/company/jina-ai/incidents/58403flkmcyg · Markdown: https://rewindex.com/company/jina-ai/incidents/58403flkmcyg.md · JSON: https://rewindex.com/api/v1/companies/jina-ai/incidents/58403flkmcyg · Generated 2026-10-22T00:39:03.541Z