# JFrog: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-18 07:08 UTC · Resolved: 2026-10-18 09:40 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: APAC - SouthEast Asia (Singapore) - Azure - Security - Curation, Security - Curation, APAC - SouthEast Asia (Singapore) - Azure - Security - Catalog, Security - Catalog, APAC - SouthEast Asia (Singapore) - Azure - Security - Xray, Security - Xray, APAC - SouthEast Asia (Singapore) - Azure - Artifactory, Artifactory, APAC - SouthEast Asia (Singapore) - Azure - Security - Runtime, Security - Runtime, APAC - SouthEast Asia (Singapore) - Azure - Security - JAS, Security - JAS
- [Vendor status page: https://stspg.io/ytp2y58jj7b4](https://stspg.io/ytp2y58jj7b4)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a critical incident starting 2026-10-18 07:31 UTC, with degraded Artifactory and Xray services affecting multiple customers in Azure Southeast Asia (Singapore). It remained under investigation and still open when archived, open for 0 min at the last update; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-18 07:08 UTC: We are currently investigating an issue affecting multiple customers in our Azure Southeast Asia region, resulting in degraded Artifactory and Xray services. Our engineering teams are actively investigating the issue and working to restore normal service as soon as possible.
- **identified** 2026-10-18 08:03 UTC: We have identified an issue affecting Artifactory and Xray services in our Azure Southeast Asia region during scheduled Microsoft Azure maintenance. Our engineering teams are actively working with Microsoft Azure Support to investigate the disruption and restore normal service as soon as possible.
- **resolved** 2026-10-18 09:40 UTC: The issue affecting Artifactory and Xray services in our Azure Southeast Asia region has been resolved. The affected services have been restored, and service health has returned to normal following the recovery of the underlying database infrastructure.

## Rewindex changes for this incident

- 2026-10-18 07:08 UTC: [Critical incident: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/ic8f4f6a2e10691.md)
- 2026-10-18 07:43 UTC: [Incident silently edited: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/red7d8e5729559a.md)
- 2026-10-18 08:13 UTC: [Incident updated: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/re229cfc984b21d.md)
- 2026-10-18 09:53 UTC: [Incident updated: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/re9d15173d79ef2.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/yhf66ws50822 · Markdown: https://rewindex.com/company/jfrog/incidents/yhf66ws50822.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/yhf66ws50822 · Generated 2026-10-19T23:35:15.188Z