# JFrog: Outage in AWS EUW1 region

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-09-23 15:56 UTC · Resolved: 2020-09-23 17:02 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.jfrog.io/incidents/tff5mpxp71s8](https://status.jfrog.io/incidents/tff5mpxp71s8)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Timeline of updates

- **resolved** 2020-09-23 17:02 UTC: We identified a change to the DB configuration in this region which caused connectivity issues and resulted in JFrog platform unable to connect to the DB in some cases. We have reverted back the change and the issue is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jfrog/incidents/tff5mpxp71s8 · Markdown: https://rewindex.com/company/jfrog/incidents/tff5mpxp71s8.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/tff5mpxp71s8 · Generated 2026-10-18T12:19:38.175Z