# JFrog: JFrog Cloud Platform UI is Unavailable For Some Customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-27 14:41 UTC · Resolved: 2024-03-27 16:43 UTC · Duration: 2.0 h
- Updates: 2 · Affected components: Artifactory, US - East1 (N. Virginia) - AWS - Artifactory
- [Vendor status page: https://stspg.io/519jm4rzxqz4](https://stspg.io/519jm4rzxqz4)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a major Cloud Platform UI outage affecting some customers, with Artifactory in US - East1 (N. Virginia) - AWS listed as affected. It started at 2024-03-27 14:41 UTC and resolved at 2024-03-27 16:43 UTC, lasting 2 h 1 min. JFrog said it identified and resolved a frontend application limitation. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-03-27 14:41 UTC: We are investigating an availability issue that is impacting some JFrog Cloud Platform customers. We will provide more details within the next hour.
- **resolved** 2024-03-27 16:43 UTC: This incident has been resolved, after identifying and resolving our frontend application limitation

## Rewindex changes for this incident

- 2024-03-27 14:41 UTC: [Major incident: JFrog Cloud Platform UI is Unavailable For Some Customers](https://rewindex.com/change/i20c67a9900f590.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/pj7tymwt3fzd · Markdown: https://rewindex.com/company/jfrog/incidents/pj7tymwt3fzd.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/pj7tymwt3fzd · Generated 2026-10-18T09:36:17.693Z