# JFrog: JFrog Cloud Connect Platform Login is Unavailable For Customers

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-03-19 14:08 UTC · Resolved: 2025-03-20 10:57 UTC · Duration: 21 h
- Updates: 4
- [Vendor status page: https://stspg.io/jk3hw7vn705q](https://stspg.io/jk3hw7vn705q)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Timeline of updates

- **investigating** 2025-03-19 14:08 UTC: We are investigating an availability issue that is impacting some JFrog Connect Cloud Platform customers.  The direct login to Connect is currently down. Our team is actively working to resolve the issue as quickly as possible. In the meantime, we recommend that you log in to Artifactory and access Connect through the link provided there.
- **identified** 2025-03-19 14:08 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-03-19 14:12 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2025-03-20 10:57 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/jfrog/incidents/ph9k08vd3rh9 · Markdown: https://rewindex.com/company/jfrog/incidents/ph9k08vd3rh9.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/ph9k08vd3rh9 · Generated 2026-10-18T10:30:55.119Z