# JFrog: JFrog Connect partial disruption with subset of devices appearing offline

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-22 08:51 UTC · Resolved: 2025-12-24 08:44 UTC · Duration: 48 h
- Updates: 2 · Affected components: JFrog Connect
- [Vendor status page: https://stspg.io/cw3y2y2g0hbq](https://stspg.io/cw3y2y2g0hbq)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog Connect had a major partial disruption causing some devices to appear offline or disconnected in the dashboard, starting 2025-12-22 08:51 UTC and lasting 47 h 52 min. It was resolved at 2025-12-24 08:44 UTC after engineers applied a fix and verified all devices were reporting status accurately. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-22 08:51 UTC: JFrog Engineers are currently investigating an issue causing some devices to appear as offline or disconnected in the dashboard.  Our engineering team is actively working on the resolution. Service functionality remains a priority and we will provide a follow-up as soon as we have more information. We apologize for the interruption.
- **resolved** 2025-12-24 08:44 UTC: JFrog engineers have applied the fix and all devices are verified to be reporting status accurately.

## Rewindex changes for this incident

- 2025-12-22 08:51 UTC: [Major incident: JFrog Connect partial disruption with subset of devices appearing offline](https://rewindex.com/change/i961b3d93d79ecd.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/my1y5rt4gdx4 · Markdown: https://rewindex.com/company/jfrog/incidents/my1y5rt4gdx4.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/my1y5rt4gdx4 · Generated 2026-10-18T11:38:59.877Z