# JFrog: JFrog platform services outage affecting a subset of AWS customers due to AWS infrastructure issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-22 17:03 UTC · Resolved: 2026-04-22 17:59 UTC · Duration: 56 min
- Updates: 4 · Affected components: Artifactory, US - West2 (Oregon) - AWS - Artifactory
- [Vendor status page: https://stspg.io/gslwpbbccn1h](https://stspg.io/gslwpbbccn1h)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a major Artifactory outage affecting a subset of AWS customers in US - West2 (Oregon), attributed to AWS infrastructure issues. It started at 2026-04-22 17:03 UTC and was resolved at 2026-04-22 17:59 UTC, lasting 56 min; JFrog reported implementing a fix at 17:30 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-22 17:03 UTC: We are currently investigating this issue.
- **identified** 2026-04-22 17:25 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-04-22 17:30 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-22 17:59 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-04-22 17:03 UTC: [Major incident: JFrog platform services outage affecting a subset of AWS customers due to AWS infrastructure issues](https://rewindex.com/change/i21b3238e7abc0c.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/fv4zxwnzx1ml · Markdown: https://rewindex.com/company/jfrog/incidents/fv4zxwnzx1ml.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/fv4zxwnzx1ml · Generated 2026-10-18T10:40:27.699Z