# JFrog: JFrog platform services degradation affecting a subset of AWS US East 1 customers due to AWS infrastructure issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-08 01:21 UTC · Resolved: 2026-05-11 04:16 UTC · Duration: 3 d
- Updates: 3 · Affected components: Distribution, US - East1 (N. Virginia) - AWS - Distribution, US - East1 (N. Virginia) - AWS - Webhook, Webhook, Security - Curation, US - East1 (N. Virginia) - AWS - Security - Curation, Security - Catalog, US - East1 (N. Virginia) - AWS - Security - Catalog, Artifactory, US - East1 (N. Virginia) - AWS - Artifactory, Security - Runtime, US - East1 (N. Virginia) - AWS - Security - Runtime, Security - JAS, US - East1 (N. Virginia) - AWS - Security - JAS, Security - Xray, US - East1 (N. Virginia) - AWS - Security - Xray, US - East1 (N. Virginia) - AWS - Web UI, Web UI
- [Vendor status page: https://stspg.io/mv96v9tn8wkn](https://stspg.io/mv96v9tn8wkn)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Timeline of updates

- **identified** 2026-05-08 01:21 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-05-08 05:07 UTC: Services have auto-recovered basis our high-availability setup and additional configuration enhancements. JFrog engineers remain on standby monitoring the situation closely until AWS fully resolves the underlying Availability Zone impact.
- **resolved** 2026-05-11 04:16 UTC: This incident was resolved at  May 8 5.30am UTC


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Canonical: https://rewindex.com/company/jfrog/incidents/dzrb2mtdqgl2 · Markdown: https://rewindex.com/company/jfrog/incidents/dzrb2mtdqgl2.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/dzrb2mtdqgl2 · Generated 2026-10-18T09:36:17.967Z