# JFrog: JFrog Cloud platform Xray service experience service degradation affecting a limited number of customers.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-31 13:17 UTC · Resolved: 2024-10-31 14:51 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Security - JAS, US - East4 (N. Virginia) - GCP - Security - JAS, Security - Xray, US - East (Virginia) - Azure - Security - Xray, Security - JAS, US - East1 (S. Carolina) - OSS - GCP - Security - JAS, Security - Xray, US - East1 (N. Virginia) - AWS - Security - Xray, Security - JAS, US - East1 (S. Carolina) - GCP - Security - JAS
- [Vendor status page: https://stspg.io/t2j5bbhvqglm](https://stspg.io/t2j5bbhvqglm)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Timeline of updates

- **investigating** 2024-10-31 13:17 UTC: We are investigating cases of degraded performance for JFrog Cloud Platform customers. We will provide more details within the next hour.
- **monitoring** 2024-10-31 13:59 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-10-31 14:51 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/jfrog/incidents/bytl30dq57p1 · Markdown: https://rewindex.com/company/jfrog/incidents/bytl30dq57p1.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/bytl30dq57p1 · Generated 2026-10-18T10:40:32.930Z