# JFrog: JFrog Cloud Platform users might experience broken Set Me Up flow affecting subset of JFrog customers

> JFrog status incident “JFrog Cloud Platform users might experience broken Set Me Up flow affecting subset of JFrog customers” on 2025-04-01: impact none (vendor’s label), 25 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jfrog/incidents/8spl4xb04l44
Last updated: 2025-04-02T14:47:38Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-01 13:50 UTC · Resolved: 2025-04-02 14:47 UTC · Duration: 25 h
- Updates: 2 · Affected components: APAC - SouthEast1 (Singapore) - AWS - Web UI, Web UI, US - Central1 (Iowa) - GCP - Web UI, Web UI, US - South Central (Texas) - Azure - Web UI, Web UI, EMEA - South Africa (Cape Town) - AWS - Web UI, Web UI, Europe - West4 (Netherlands) - GCP - Web UI, Web UI, US - East1 (S. Carolina) - OSS - GCP - Web UI, Web UI, Europe - West2 (London) - AWS - Web UI, Web UI, US - East1 (S. Carolina) - GCP - Web UI, Web UI, APAC - Central (Pune) - Azure - Web UI, Web UI, APAC - Asia East2 (Hong Kong) - GCP - Web UI, Web UI, Europe - West1 (Ireland) - AWS - Web UI, Web UI, EMEA - Israel (Tel Aviv) - AWS - Web UI, Web UI, Europe - West (Netherlands) - Azure - Web UI, Web UI, US - West1 (California) - AWS - Web UI, Web UI, APAC - South1 (Mumbai) - AWS - Web UI, Web UI, APAC - South1 (Mumbai) - GCP - Web UI, Web UI, Europe - West2 (London) - GCP - Web UI, Web UI, US - West2(Los Angeles) - GCP - Web UI, Web UI, South America - Brazil (São Paulo) - AWS - Web UI, Web UI, US - Central (lowa) - Azure - Web UI, Web UI, APAC - SouthEast2 (Sydney) - AWS - Web UI, Web UI, US - West1 (Oregon) - GCP - Web UI, Web UI, APAC - SouthEast Asia (Singapore) - Azure - Web UI, Web UI, US - West2 (Oregon) - AWS - Web UI, Web UI, APAC - East (New South Wales) - Azure - Web UI, Web UI, US - East (Virginia) - Azure - Web UI, Web UI, EMEA - Israel (Tel Aviv) - Azure - Web UI, Web UI, CANADA - Central (Toronto) - Azure - Web UI, Web UI, US - East1 (N. Virginia) - AWS - Web UI, Web UI, US - East4 (N. Virginia) - GCP - Web UI, Web UI, APAC - NorthEast1 (Tokyo) - AWS - Web UI, Web UI, CANADA - Central - AWS - Web UI, Web UI, US - West (California) - Azure - Web UI, Web UI, Europe - Central1 (Frankfurt) - AWS - Web UI, Web UI
- [Vendor status page: https://stspg.io/48p20qs8v821](https://stspg.io/48p20qs8v821)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Timeline of updates

- **investigating** 2025-04-01 13:50 UTC: We are investigating cases of degraded performance for JFrog Cloud Platform customers. This is limited to a specific flow affecting the Set Me Up flow to generate a token affecting JFrog customers. We will provide more details within the next hour.
- **resolved** 2025-04-02 14:47 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by JFrog, started 2025-04-01 13:50 UTC, resolved after 25 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/jfrog/incidents/8spl4xb04l44
- Citation: JFrog, “JFrog Cloud Platform users might experience broken Set Me Up flow affecting subset of JFrog customers” (2025-04-01 13:50 UTC). Archived by Rewindex: https://rewindex.com/company/jfrog/incidents/8spl4xb04l44 (CC BY 4.0).
- Markdown link: `[JFrog: JFrog Cloud Platform users might experience broken Set Me Up flow affecting subset of JFrog customers (2025-04-01)](https://rewindex.com/company/jfrog/incidents/8spl4xb04l44)`


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Canonical: https://rewindex.com/company/jfrog/incidents/8spl4xb04l44 · Markdown: https://rewindex.com/company/jfrog/incidents/8spl4xb04l44.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/8spl4xb04l44 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:42.779Z