# JFrog: Potential JFrog Xray Service Disruption Across All Regions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-12 10:45 UTC · Resolved: 2026-07-12 12:45 UTC · Duration: 2.0 h
- Updates: 2 · Affected components: APAC - South1 (Mumbai) - GCP - Security - Xray, Security - Xray, Europe - West1 (Ireland) - AWS - Security - Xray, Security - Xray, Security - Xray, US - West1 (Oregon) - GCP - Security - Xray, APAC - South1 (Mumbai) - AWS - Security - Xray, Security - Xray, Security - Xray, South America - Brazil (São Paulo) - AWS - Security - Xray, Security - Xray, US - East1 (N. Virginia) - AWS - Security - Xray, Security - Xray, South America -  Brazil South (São Paulo)  - Azure - Security - Xray, APAC - SouthEast2 (Sydney) - AWS - Security - Xray, Security - Xray, Security - Xray, US - East1 (S. Carolina) - GCP - Security - Xray, Security - Xray, US - West2 (Oregon) - AWS - Security - Xray
- [Vendor status page: https://stspg.io/5nnjbm2hh090](https://stspg.io/5nnjbm2hh090)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a critical potential Xray disruption across all regions, with a subset of customers potentially experiencing authentication errors or failures accessing Xray and performing related operations. It started at 2026-07-12 10:45 UTC and was resolved at 2026-07-12 12:45 UTC, lasting 1 h 59 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-12 10:45 UTC: We are investigating a potential service disruption affecting JFrog Xray across all regions. A subset of customers may experience authentication errors or failures when accessing Xray and performing Xray-related operations. Our engineering teams are actively working to restore normal service. We will provide another update within the next hour.
- **resolved** 2026-07-12 12:45 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-12 10:45 UTC: [Critical incident: Potential JFrog Xray Service Disruption Across All Regions](https://rewindex.com/change/i502d4e3ffd8f7c.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/7swzdj8rq5x7 · Markdown: https://rewindex.com/company/jfrog/incidents/7swzdj8rq5x7.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/7swzdj8rq5x7 · Generated 2026-10-18T11:45:03.163Z